Cova is a tablet-based cannabis POS built around fast onboarding and reliability. The vendor advertises 100% uptime, two Software of the Year awards and a sub-30-second support wait time answered by people rather than chatbots.
Front of house covers ID scanning and instant customer profiles, queue management, a purchase-limit gauge that lets budtenders upsell without overselling, product info on demand, scan-to-order from the customer’s own device, offline mode, smart promotions including BOGO and member pricing, cash management, automatic excise and local tax calculation, anti-looping protection across stores, and gift card and loyalty support.
The Cova Hub back office is included with every POS plan: Metrc and BioTrack traceability, reconciliation reports, product catalog, inventory receiving and PO imports, reporting and analytics, granular location permissions, medical/rec/VIP pricing tiers, dual-licence rule handling, reorder forecasting with days-on-hand, AGCO submissions to OCS, and employee management.